Setup offer for U.S. local service businesses
Turn missed calls into booked service jobs.
Latchbird sets up lead response, qualification, appointment booking, and follow-up workflows for busy service teams—so every new inquiry has a clear next step.
“Is the AC not cooling at all, or having trouble keeping up?”
No cooling Residential
An example of a configured workflow
A small gap can cost a good job
Keep the conversation moving.
Customers often reach out while they’re comparing options or dealing with a problem right now. Latchbird helps your business meet them with a useful response and keep the next step simple.
Catch the lead
When a call goes unanswered or a new inquiry comes in, a quick response keeps the conversation open.
Get the details
Ask a few useful questions about the service, urgency, and location so your team knows what comes next.
Move toward a booking
Help the customer choose a next step, then keep following up if they are not ready to book yet.
Set up around your services, service area, and the way your team handles new work.
Explore your setupThe setup starts with access
Your tools stay in your hands.
Before Latchbird can configure anything, you provide access to the systems your business already uses. That lets the setup match your phone line, messaging channel, calendar, services, and service area.
Ask about your setupPhone access
Provide access to the phone system where new calls and missed calls arrive.
Messaging access
Provide access to the messaging channel your customers use to reach you.
Calendar access
Provide access to the calendar that should hold your appointment availability.
Workflows remain inactive until configuration is complete. The web app alone does not make phone calls, send messages, book appointments, or run follow-up actions.
Made for the work you do
Built for the people who keep things running.
Local service work moves fast. Latchbird helps make sure a busy day doesn’t leave a promising customer waiting.
Tell us about your businessA better way to stay in touch
Give every good lead a reason to call back.
Tell us how new customers reach you and where follow-up gets stuck. We’ll help map out a system that fits your business.
Start a setup requestIS ALREADY REACHING OUT.